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Property management services for landlords

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What can Westpine offer landlords?

  • Ultimate flexibility and competitive prices on all our service levels, with no hidden fees.
  • Specialising in rentals only, our focus is not diluted by sales - this allows us to deliver a dedicated service to our clients throughout all aspects of the rental process.
  • Tailored packages to suit individual needs and requirements.
  • Peace of mind that your property is being handled by property professionals with membership of ARLA and Property Ombudsman.
  • Discount for landlords with rental property portfolios.
  • Out of hours appointments available, including evenings and weekends.

Please see below details of each of our service levels. We can also offer an ‘Advertise Only’ package for a small upfront fee, intended for landlords who prefer a more hands on approach. For further information on this package, please contact our office on 01204 694121 where a member of our team will be happy to discuss it in more detail.

  Website Packages
Services included: Let Only Rent Collection Full Management
FREE no obligation rental valuation
FREE detailed Landlord Information Brochure
FREE practical advice on the letting process & the presentation of your property
Attractive property particulars produced
Extensive marketing & advertising for your property
Professional ‘to let’ board if required
Arrange & conduct accompanied viewings
Arrange gas & electrical safety certificates where required*
Arrange Energy Performance Certificate where required*
Guidance on legal regulations & legislation affecting your property
Full tenancy negotiations undertaken
Professional & comprehensive tenant referencing (including guarantor referencing if required)
Drafting of the tenancy agreement
Preparation of a detailed inventory & statement of condition, including photographs
Move in & handover with tenant(s)
Collection of first months rent & deposit
Reading of meters & registration of utility accounts for tenant(s)
Register deposit within Westpine’s DPS Account
Efficient collection and forwarding of monthly rental payments
Monthly statement emailed or posted
Quick action against tenant(s) for rent arrears
Tenant move out inspection & deposit release negotiation
Westpine Rent Guarantee warranty available*
Negotiation and arrangement of tenancy renewals
All maintenance issues quoted, authorised and completed by qualified contractors
Regular property inspections & full written reports forwarded
Acting as the first point of contact for tenants for all issues
Our Fees: Let Only Rent Collection Full Management
  75% of the first months rent 50% of the first months rent + 7%pcm 50% of the first months rent + 9%pcm

*Fees may apply

Landlord Information


We pride ourselves on being highly competitive when it comes to our fees. We understand that every penny counts in today’s climate. With that in mind we aim to offer a first class service at affordable prices to allow you to receive the highest possible return on your rental property. For full details of our service costs and to discuss which service level best suits your needs please call our office on 01204 694121.

Professional Advice

Professional Advice
Whether you are a new or experienced landlord, Westpine will guide you through the whole lettings process and keep you updated with changing legislation and regulations which may affect you and your property. All staff have professional qualifications in letting & property management, allowing you to rest assured that your property is in the hands of a capable team.

We offer FREE initial advice on the rental value of your property, the market in your location and how to best present your property to maximise its potential.

Energy Performance Certificate
It is a legal requirement for all rental properties to have an Energy Performance Certificate (EPC) prior to marketing your property. Once completed, EPC’s are valid for a period of 10 years, therefore if you have recently purchased the property or instructed an EPC to be completed within the last 10 years, your current EPC will still be available on the Landmark registry. Westpine can arrange for an energy assessor to complete an EPC if required.

Advertising & Marketing

Advertising & Marketing
Our service is extremely efficient; making use of the latest technologies to market your property and attract the right tenants for you. Once you have instructed Westpine to market your rental property a member of our team will arrange a convenient time to visit the property to take high quality photographs both internally and externally. An attractive property brochure will then be produced which will be displayed in our office, on our website, online property portals & circulated to potential tenants on our mailing list. Your property will also be featured on an LCD TV positioned in our office window in a prominent high street location and may also be advertised in the local newspaper periodically. An eye catching 'to let' board can be erected outside your property.

Safety Certificates
Under the Gas Safety (Installation & Use) Regulations 1998 it is a legal requirement to have an annual Landlord’s Gas Safety Certificate carried out on the property prior to the commencement of a tenancy. Westpine is unable to move a tenant into your property without a copy of a current certificate. We can arrange for the suitable checks to be completed through our approved gas safe contractors if required. The Electricial Equipment (Safety) Regulations 1994 requires that all electrics are safe. With this in mind, Westpine strongly recommends that all electrical items are tested prior to be initial letting of the property. The Furniture and Furnishing (Fire Safety) Regulations 1988 (Amended 1993) require that all upholstered items left in the property to have a fire resistant filling material and to have passed a match and cigarette test. Fire labels should be attached or a receipt provided as proof of purchase.

Securing Suitable Tenants and Referencing

Securing Suitable Tenants and Referencing
Upon receiving interest in your property from potential tenants, Westpine will arrange accompanied viewings with any suitable parties. We offer flexible out of hour appointments, including evening and weekend viewings, to ensure that your property is seen by interested applicants as early as possible. Once a tenant for your property has been found, full comprehensive referencing will be undertaken. The referencing will be carried out by a professional referencing company, who will include a full credit check, affordability check, employer and previous landlord references. A full report will then be sent to Westpine for us to evaluate. This ensures that Westpine only provide quality tenants with viable references.

A holding deposit, to a value of one weeks rent, is taken from the potential tenant on application for the property. If the tenancy proceeds, the remainder of the full deposit (normally one month’s rent equivalent but a maximum of 5 weeks rent) will be paid by the tenant on their move in date. Under our Rent Collection or Full Management service, Westpine will register the deposit with the DPS. For our Let Only service, you must set up an account with the DPS and provide Westpine with your DPS ID so we can transfer the deposit into your own DPS account.

Inventory & Schedule of Condition
All of our service levels include the preparation of a detailed inventory and schedule of condition for your property. A member of the Westpine team will visit your property the day before the commencement of the tenancy to complete a full inspection to compile an accurate property inventory and schedule of condition. The written report is also backed up photographic evidence. We request that your tenant return a copy of the inventory to us within 7 days of their move in to confirm the accuracy of the report. An inventory and schedule of condition is of importance for any tenancy, as it is heavily relied upon when the tenant vacates the property to judge the return of the deposit to the tenant.

Transfer of Utilities

Transfer of Utilities
We manage all aspects of transferring the utilities over to the new tenants. Meter readings are taken on the day of tenant move in and the accounts set up for the tenants with all the appropriate utility companies and the local council.

Rental Payments

Rental Payments
For our Rent Collection & Full Management service levels, Westpine are responsible for collecting the monthly rental payment from your tenants. These monies are transferred into your nominated bank account with 4 days of cleared funds in our client bank account. You will also receive a monthly statement for your records. If you decide to opt for our Let Only service level, you will be responsible for collecting the rent from your tenant following the first month.

Westpine Rental Guarantee
For all our Rent Collection or Full Management landlords, Westpine is able to offer an add-on of our Rental Guarantee Warranty for a small additional charge. This option will be made available to you upon instructing Westpine to manage your property. Our warranty allows us to guarantee that you will receive the rent on your property whilst a tenant is in occupation, even if the tenant defaults on their rental payments. For further information on this service, please contact our office on 01204 694121.


As part of our Full Management service, regular property inspections are carried out during tenant occupancy. As standard a minimum of 3 inspections are completed per annum, although the regularity will be increased if required. The inspection report will be sent to you to make you aware of our findings and any action we may have taken if necessary.

Maintenance & Repairs

Maintenance & Repairs
Under our Full Management service, all maintenance & repair issues are dealt with directly by Westpine. If a maintenance issue occurs we will arrange for a quote to be obtained via one of our approved local contractors and will liaise with your tenant to arrange a mutually convenient time for a contractor to visit. Following receipt of a quote and a plan of action, we will communicate fully with you and discuss how you would like us to proceed. All invoices for authorised works completed will be deducted from the next available rent for your property, unless an alternative payment method is preferred. Your tenant will benefit from Westpine’s out of hours contact number for any emergencies.

Tenancy Renewals
For landlords who opt for our Rent Collection or Full Management service, Westpine will orchestrate and arrange all tenancy renewals. Westpine will contact your current tenant(s) within the final month of their fixed term tenancy to discuss their intentions going forward. Westpine will negotiate a tenancy renewal FREE OF CHARGE, which includes drafting up a new agreement and arranging an appointment for the tenants to sign. We can also offer this service to Let Only landlords for a small fee.

Tax Obligations
Landlords based in the UK will be responsible for their own tax matters and returns. It is recommended that you seek advice from a qualified accountant. Westpine will not deduct tax from the rent at source. Non-resident landlords are required to register with the Financial Intermediaries and Claims Office (FICO) in order to exempt from paying UK tax from the monthly rent direct from the source.

Insurance Policies & Services
We advise all landlords that it is their responsibility to inform their insurance companies (building and contents) that you intend to let your property. The insurance company will notify you of any variations to their current terms. If you require a quotation from insurance for your rental property, please click on the link below:

Click here for an insurance quote

Buy-to-let advice
For new landlords who are looking to enter the buy-to-let market or experienced investor landlords who are interested in expanding their portfolio, Westpine is able to offer a free buy-to-let advice service. This is aimed at providing recommendations for properties available to purchase which would offer a high investment return and monthly yield. Furthermore, Westpine work alongside the leading licensed conveyancing team, Amity Conveyancing, who provide an outstanding service to buy-to-let landlords across the North West. Jayne, owner of Amity Conveyancing, has extensive experience in the buy-to-let industry and will ensure your property transaction is quick and smooth to allow the property to be marketed ‘to let’ as early as possible. Further information on the services provided by Amity Conveyancing can be found at

Home Staging
The results achieved by home staging your rental property when seeking high quality tenants cannot be underestimated. It is said that potentials tenants decide within the first 5 seconds of entering the property whether it is a place they would like to live. By making your property feel more homely with staging, it is more likely to attract reputable occupants quickly. Westpine work alongside an established interior designer, Ally Houghton of Ideas Interiors, who would be happy to meet with any landlords to discuss home staging or home improvements to suit all budgets. More information on the services provided by Ideas Interiors can be found on

Landlord Information Brochure
For further information on Westpine & our Landlord services, request one of our detailed Landlord Information Brochure or a FREE rental valuation for your property. Contact our office on 01204 694121.

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